Listings > Chengdu > The Sultan Turkish & Middle Eastern Restaurant (Halal)

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The Sultan Turkish & Middle Eastern Restaurant (Halal)
苏坦土耳其餐吧

25 Fang Hua Jie, Chengdu
成都芳华街25号附12 (品品豆腐脑对面)

Phone: (028) 85554780/15608225264
Categories:

Re-opened Turkish halal restaurant at new location.

Opening Set Menu: soup, salad, mezze, kebabs, naan bread, rice, dessert & tea. RMB88 p.p.

Open daily 11 a.m. - 11 p.m.

wechat: thesultanchengdu

RUNNER UP - "Best Asian Restaurant" - CHENGDOO citylife Magazine Annual Readers' Poll 2011

WINNER - "Best Asian Restaurant" - CHENGDOO citylife Magazine Annual Readers' Poll 2010

WINNER - "Best Asian Restaurant" - CHENGDOO citylife Magazine Annual Readers' Poll 2009

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Events

  • Tuesday October 21, 2014
    Sheesha Day Special: Spend over RMB100 per table will get a free sheesha (First 5 tables)
  • Wednesday October 22, 2014
    New dishes on the menu - try them for free & give some feedback
  • mingaling
    July 6, 2014
    After reading great comments about this place, we decided to check it out ourselves.

    The restaurant is beautifully decorated with pastel blue and white coloured walls. When we arrived, one of the staff greeted us with a smile and promptly brought us to our table with the menu.

    We had to wait a while for our food, however it was a pleasant change from the rushed service we usually get from Chinese restaurants.

    The food was spectacular, the hummus was great and the kebabs were delicious!

    I would suggest bigger portions or a complimentary side dish.
  • Duoduo Mum
    June 17, 2014
    I ve been to the Old Sultan like 3 years ago. Twice with my friends and collegues. But the first time i went to the New location at May this year, its really suprised me, the blue and white decoration, i mean come on, it totally different restaurants than before. More Midtterrean tasty, makes people feel so fresh. The food on the menu changed a lot, but the core taste still kept in. All the dips are so tasty, since i m not meat eater, i choose more salad and dips instead. All the Turckish NANN are really not like bread, i can tell if its not cooked so fresh can not be this awsome tastes. Anyhow, i m really enjoyed in this place with a Shisha some small dish sitting outside couch. The new Sultan definitely a great place to enjoy your life.
  • pookey
    April 19, 2014
    I'm happy to say that we found the set meal at the new Sultan to be very satisfying. As my wife doesn't eat beef, they served us chicken dishes instead- the kebabs were delicious, as well as the roasted and spiced chicken legs. The bread and hummus dip was pretty tasty, too. I have to admit I was surprised by the overall good quality of the food and I'd definitely recommend it. The apple-flavoured sheesha topped the meal off nicely. The menu, however, is not complete and so you can only order the set meal for now. Hopefully the set meal is an indication of things to come in the new menu!
  • Elganzoury
    April 15, 2014
    By far the best middle eastern/Turkish restaurant in Chengdu. The food is very tasty and the shisha is to die for. The new location is big and the renovations are awesome, giving the clients who go there a true feel of the Mediterranean culture. The Sultan rocks !
  • long ai gu
    April 14, 2014
    Just ate today at the new Sultan. The atmosphere was impressive, that white washed court yard look. You can eat outside or in any of the 4 rooms. They didn't have a menu yet, that was grounds for me walking out. My friend ate there yesterday and though it was great. I had a 30rmb voucher from them, click on their AD in gochengdoo, they will send it to you on your phone.

    So my friend had the set meal which was all there was available, except for a few dishes I was shown on a tablet. I ordered the set meal—88RMB-30=58rmb. This is splurging for me.

    It opened with carrot soup and a feta salad—wonderful—licked the plates clean. Then came a beef and bean stew, hummus, nan—lots of it, carrot and cucumber sticks, 2 falafels on rice with salad, bowl of hot sauce i used on that plate, a stuffed green pepper and a custard thing for desert—maybe I left something out— the lemon water was lovely too. I was stuffed—it could easily feed 2 people. For 58rmb damn good value and the place looks great, nothing like the dump they had before.

    Walking from Yulin Nan Lu, walk past the old Machu Picchu-turn left- it's at the bend in the road on the left side of the street, it's a little difficult to see it's back from the road snugged up against an apt building. I highly recommend this meal..
  • hunter101
    August 1, 2013
    JUST came back from this pace.. It was dead inside, so the 'workers' are idling and doing nothing. So i go inside, mind you it was 3:50, late lunch and proceeded to order.

    I ordered: Something BBQ chicken dish 38 rmb, 15 RMB humas, 15 RMB Turkish Naan, 24 RMB fries and 33 RMB for additional chicken? WTF?!? Seriously, why would 'extra' chicken be 33 rmb for a dish that's just 5 RMB more? So the extra sauce, rice and veggies are f'in 5 rmb? If so, then ill just order that from this point on, becuase 33 RMB for two piece of chicken isnt wroth it (note the dish already comes with 2 chicken, i just wanted to add more to it). Prices are skewed, total 125 RMB. I usually let this slide, since im a foreigner and normally get fucked by locals when it comes to prices

    Now the 'wait.' I just got home now, 4:40, so literally, i waited nearly 45 minutes for my food (i live about 5 min from this hole in a wall place). 45 minutes for a few dishes? When there are no other customers? There is one cook, a waitress and the lady boss. All checking their phones or taobao when they had a break from cooking my food... Great service! Normally being the next customer to be served something i look forward to, because i can get my food and get out.. Not here.... That late lunch turned into dinner...

    So of course i was pissed, 40 minutes of me being there, THEN the owner rushes her lone cook to finish the order.. AT THIS POINT? I might as well work there for the time i waited for a few dishes!

    This isnt the only occasion when ordering food there, that the wait was atrocious. One time i ordered two Turkish naan to go. I had to wait over 1 hour!!! Just two orders of bread!!

    I would avoid this place, they only have one cook, who usually doesn't do too much, a waitress behind the counter always on her phone and the boss checkin taobao... NOt sure if its a combo of Turks and Chinese, but this isnt a great way to run a business, let a lone one customer at their establishment at the time.

    Oww, yea... They put the bread at the bottom of the carry out bag.. Nice...
  • Ozius
    May 17, 2013
    I really don't know what anybody is complaining about.
    Last night was my first visit to The Sultan. I had actually avoided the place due to some bad reviews, but when I saw how close it was, I decided I would try.
    The whole restaurant was a pleasant surprise. I had very attentive service, I got my meal quickly, I had delicious food, and a great time. The mint iced tea was delicious, the hummus was enjoyable, the kebab was not what I was expecting, but quite good. I also enjoyed the shisha.
    I think most of the people who complain don't really understand how a restaurant works. I love the small portions and lower prices. It lets you mix and match to get a bit of everything. My food took a bit of time, but food does take a bit of time when you've got a small kitchen and a more patrons than space.
    All things considered, I adore the place, and I'm going to be walking there for lunch today.
  • negitoro
    February 3, 2013
    I used to love this place but it seems like every time I go, the service gets worse and worse. The last time we went, we arrived to a half empty restaurant and no one even talked to us. When we asked for a table, they mentioned everything was reserved and we resumed being ignored. Questions about how long the wait were, whether any tables would be done soon, when the reserved parties would come in, etc all either ignored or just treating us like we were annoying him. Even though the food is still decent over the years, we just find it harder and harder to justify going there. Last time we brought them our friends to try it for the first time and our friends have already declared a boycott.
  • mzarate
    September 8, 2012
    I have been several times, the first time I went was the best, and it got progressively worse over a 4 year span. There are certain dishes that are still ok, bust mostly passable dishes with rather frugal portions.

    My biggest complain about the restaurant would have to be the staff and the hookah.

    Staff is slow and inattentive to the point of annoyance. I don't expect a 5 star service, though I do expect to be offered water and a menu when sitting down. Cooking time is extraordinarily slow as well.

    The biggest reason why I came to this restaurant was because they offered Hookah. The hookahs in the restaurant are rather old and of poor quality. The last time I smoked there my hookah was taped together and was in no way airtight. The shisha tobacco is also not very good.

    Those who say this place is one of the few places with authentic hookah are rather misinformed. First of all all shisha tobacco is imported, and there are cheap brands, and good brands. Second of all, as self-admitted hookah lover, this place offers a very mediocre hookah experience. Though to be fair to the restaurant there almost no places with good hookah in Chengdu.

    To sum up, this restaurant was once good, though it no longer is, whether it be due to poor management or other reasons I do not know. If the restaurant improved its service as well as its hookahs, I would give it another chance. tl;dr
  • DragonExpeditions2
    September 7, 2012
    @keithcressy

    Read some other the other reviews written by those reviewers giving this place a bad write up and then reconsider your assumption that we must be "impatient and rude" or that we "go home and write petty critiques."
  • keithcressy
    September 7, 2012
    Really tired of all the bad reviews of this gem. An absolutely lovely staff with limited English, who work hard and seem to be consistently subjected to impatient and rude laowai's, who obviously go home and write petty critiques. The food is very nice - small porions for sure, but let's be fair, priced accordingly. Very nice atmosphere, imported hookah and shisha, and a nice little outdoor area. One of the handful of foreign restaurants in this city with personality, originality, and heart, yet gochengdoo users seem intent on turning customers away from it. Honestly, if you've lived here for any amount of time, you know that food can come at bizarre intervals and service can be slow. When was the last time you served tables? Better question, when was the last time you tipped a chinese server? Let people find it for themselves and form their own opinions. All you do with nasty reviews is pave the way for yet another Pete's Tex Mex.
  • Xxxxx
    August 28, 2012
    Ye, food is passable because it's not expensive.

    The service is horrific here though. You're ignored. Staff are completely indifferent to you (even by Chinese standards).

    The food arrives at strange intervals.. sometimes 30 minutes after you have finished all the other dishes.

    Been there 3 times and same problem every time.
  • Dragon Expeditions
    August 27, 2012
    @Birdman I'm going to refrain from linking to it, largely because this post will get deleted if I do, but look at the reviews over the last couple of weeks of the only other Middle Eastern restaurant in the listings section here that's still in business.

    For an actual review, I haven't been back in the best part of a year, and even then this restaurant was only a shadow of its former self. I can't imagine it has improved any since.
  • Birdman
    August 26, 2012
    Fairly new to Chengdu and still looking for a proper middle eastern restaurant. My husband and I tried Sultan. A bit disappointed. The prices were pretty cheap but you definetly get what you pay for. We got an assortment of dishes (again, the prices are really cheap for middle eastern food). The portions were almost insulting. The hummus, which was only 15 kaui but like 3 bits worth, tasted weird, like it was made with peanuts instead of garbanzos, and the falafel was dry and uninspired. The eggplant dip (mutabel style) was tasty but again tiny.

    Worse than the food was the service. No one bothers to say hello, we had to stand up and tell them we wanted water, then again when we wanted to order, and again when we wanted to pay. We were the only customers there?

    If anyone can recommend a proper middle eastern restaurant please let me know.
    Any
  • Ricos
    July 26, 2012
    Average food that with fairly good prices. Some of the kebabs are quite tasty. Drinks are ok. Nothing special. Service can be both good and sometimes terrible. Still a decent place if you have kebab cravings. Never saw any cockroaches.
  • shambolic2000
    July 11, 2012
    I'm not sure what some of the people are complaining about on here. I've been there dozens of times and never seen any cockroaches, never had problems with the service or food, or the price.

    The average meal is about 40-50 per head. Compared to smaller places that average 10-20 obviously it's more, but it's not what I would class as "expensive" by Chengdu standards.

    The selection of meals is pretty good, based on a Middle Eastern flavour. It's not as Chinafied as a lot of other "foreign" restaurants are(I've yet to find an even passably authentic Thai restaurant!). The hummus is good, and the pitas and naan too. I highly recommend the lahmacun, adana kebab and moussakka.

    This is the only place I've found in Chengdu with decent quality hookahs. Everywhere else has the cheap ones with two hoses and they also don't know how to prepare one well. I recommend asking the staff to put ice in the hookah bowl, makes for a much smoother smoke..

    This is my favourite restaurant in Chengdu. The food is great, the service has always been good whenever I've gone there, and the price is quite reasonable in my opinion.
  • Monster
    October 9, 2011
    Went there once and that would be the only time too.
    Very bad service. Waitresses or waters dont wait.
    We tried so many different ways to get attention from the waiteresses but at the end we had to SHOUT.
    So, if you enjoys shouting, go there!
  • sulla
    October 7, 2011
    good food, good prices, and the owner is good looking.
  • xtine
    August 9, 2011
    蟑螂餐厅....太多蟑螂....里面的食物有蟑螂.如果你还要去,小心吃的茄子骤降. : / I was going here often so I'm not sure how many cockroaches I've eaten but I'm sure it's provided me some protein...and maybe also contributed to my tummy aches. I finally had enough the last time I was there when not only did I find a roach in my eggplant, tomato, garlic dip (which is uncooked...they serve it cold which might be worse than heating the food) but also the roaches were running all over the seats and the cashier counter. I pointed it out to the waitress and she just scared it away. They keep the kitchen covered so you can't see that the silverware/plates have been trodden on by hairy, brown legs that have surely touched every type of dirt that exists in the town. I'm sad because the service wasn't too bad (at least the young lady) but the hummus was pretty damn good. Although it might have been the added roach flavor?
  • clayuk
    June 1, 2011
    This place has gone down hill. The Chicken tikka used to be good. Now less hicken, but the same price. I asked why they told me they changed the supplier and thats why there is less chicken. I have to agree the service is terrible.
  • Dusty Roads
    April 13, 2011
    The food here is actually quite tasty but there customer service has gotten worse and worse every time I eat there. The dishes have gotten smaller and they purposely don't serve fries with their Doner Kebabs anymore. They wait till you complain and than if they have them they might bring out your fries. If they don't you have to complain and if your lucky they will bring out a 1/4 of a Naan. I will not be eating there again until I hear of their service improving drastically.
  • richiericardo
    December 28, 2010
  • Hammy
    December 28, 2010
    Good food and well priced. I recommend the hummus and egg plant dip with nan bread. Yum.
    The owner is really friendly too, she told me her name was Maggie and chatted nicely with me and my mate Dan. Highly recommend this spot if you want a change from hot pot!
  • Timothy
    December 27, 2010
    I would give Sultan 2.5 stars, but as the ratings system only allows whole stars I gave it 3 stars. I agree with other reviewers that the food items are reasonably priced. However, overall the food was nothing special. My friend and I ordered 5 dishes and while one of the meatball dishes was good, the other items were just so-so. For example, the falafel wasn't bad, but it tasted like it was made from the falafel mix that you can buy at a supermarket - not restaurant quality. As another reviewer mentioned the bench seating (in the booths) is uncomfortable, surprisingly so I might add. It would seem like a minor point, but try the bench seating if you come here - it really does have a negative impact on the dining experience. The fact that the restaurant owner is oblivious to the uncomfortable seating (or just doesn't care) is not a good sign. The non-alcoholic drinks (and their prices) are not listed in the menu, so make sure to ask if you are interested. This restaurant is a bit hard to find - you cannot see it from the street. Here's a tip: When you are on this street, look for the WoWo . The restaurant is on the side of the building that has the WoWo. Both my friend and I agree that we wouldn't want to come back here. Perhaps if I had ordered the hummus (which another reviewer said was good) I would have given the place a higher rating - who knows.
  • Mimi_Roselle
    October 4, 2010
    I'm not sure why Gochengdoo say it's pricey food and small portions...I thought it was well priced, great portion sizes too. Nice atmosphere. The hummus was great and the flat bread was wonderful!
    Waiting staff could have been a bit more alert though.
  • Isaac
    July 16, 2010
    Excellent pita and naan. The hummus and other dips are good (especially the eggplant, tomato, and garlic one), but I think they could afford to add a little more for the price. At 28 kuai, the falafel is not too expensive for an entree at a place like this, but somehow ends up being too tough and dry. I'm not sure why that is. Friendly staff, outdoor seating, and nice atmosphere indoors, though the R&B music they were playing kind of clashed with the rest of the atmosphere.
  • paulgo
    February 4, 2010
    Very satisfied with the food here. Ordered mostly appetizers and veg dishes to keep the cost down. Definitely recommend the bread. The hookah took a little to start up so we asked the waitress for more coal and after that it was no problem. 4 of us ate pretty well and had hookah for about 45 RMB each.
  • dilesh96
    January 21, 2010
  • pepper
    January 21, 2010
    This is one of the better non-Chinese restaurants I"ve been to in town. I don't find it pricey, except for the meat dishes. The hummus and eggplant dip are very good and prepared with proper attention to texture. Sometimes there is a long wait for food, but it is always worthwhile.