Date registered: September 17, 2010
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I used to love this place but it seems like every time I go, the service gets worse and worse. The last time we went, we arrived to a half empty restaurant and no one even talked to us. When we asked for a table, they mentioned everything was reserved and we resumed being ignored. Questions about how long the wait were, whether any tables would be done soon, when the reserved parties would come in, etc all either ignored or just treating us like we were annoying him. Even though the food is still decent over the years, we just find it harder and harder to justify going there. Last time we brought them our friends to try it for the first time and our friends have already declared a boycott.
After saying for months we'd try this place out (and two attempts where we found it closed), we made it out for back-to-back meals (Sat. dinner, Sun. brunch).
Despite a few kinks, dinner was good.
Wings were not what we expected but were tasty. Caesar salad was watery (needed to be much drier after washing) and under-dressed.
Pulled pork sandwich was great - tender pork, sauce tangy with a nice kick of heat. Taro chips were a little on the thick side. The burger was hands-down the best burger I've had in Chengdu. It's been 2 days and I'm still dreaming of the thick, beefy goodness. Finally, a place that makes a proper restaurant quality burger patty! Buttered bun, real cheese, grilled onion... it was just amazing. It's going to be hard to try anything else on the menu, because I'm going to want to order this every.... single... time. Fries were good (handcut?), but a tad overfried.
Brunch the next day was equally pleasant.
Eggs benedict were delicious, eggs properly poached and everything well slathered in hollandaise. The hollandaise tasted like it could use a touch more acid, but overall, it was good. The quiche was nice and dense and delicious with a good crust. Both plates had these great potato string hashbrowns, although again, a little overfried.
Coffee was nice and strong and it kept coming.
Overall, my impression of this place has simply been outstanding. Service was friendly and attentive, environment was cozy and comfy, the place looks great and they play good music. Yeah, still room for improvement but I can at least feel like they're trying and committed to quality which is much more than I can say about a number of Western restaurants in Chengdu.
This place is now one of my favorite places in Chengdu. I'll definitely be back.
Been here a few times now. This location in particular is better than their other locations that we've tried.
At night their All You Can Eat is 168 but is Buy 3 get 1 free - so get a party of 4 together!
Relatively quiet compared to their other locations so the food comes fast and hot and service is more attentive.
Wide variety of food and drink to choose from and all of it is at least passable. Sashimi is fresh and clean. Huge variety of cooked food and all you can drink beer and sake is included.
Had dinner here on a Sunday night. Place was relatively empty.
Food was served quickly and warm. Service was decent and on par with other similar places. Prices are good compared to other Western places. Portions were all all substantial.
Burger was fairly decent - one of the better ones in Chengdu. Sizable, with crisp veggies. BBQ sauce was good and they used a decent burger bun. Could definitely use more variety of burger on the menu - like with grilled mushrooms or onions or stronger cheese.
Potato skins were great. Crispy on the bottom and tasty. Somehow it was served with some kind of spread though, instead of sour cream.
Salad was good also. Not overly sauced and the grilled chicken it was served with was very tasty.
Went there for a weeknight dinner buffet.
Variety of food was fantastic - Japanese, Chinese, noodles, Western, meats, salads, Indian, pizza etc. So it's definitely quite impressive. Quality of food was above average but not spectacular, especially at the price. Desserts were a highlight. There's definitely better buffet and all-you-can-eat values in Chengdu.
Service was great and attentive although not without quirks (my red wine was served chilled).
Biggest complaint was that stations stopped producing food quite early (~8pm). So a lot of food was left out and/or cold. Some stations like the roast meat station had next to nothing left (one slice of cold meat off a bone).