Date registered: September 14, 2014
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This place is superior to everywhere else. I've eaten here tons of time and every time we have an awesome time. Everything on the menu is amazing, the feta cheese salad, baked humus and Lamb kebab skewers are to name a few of my favourites here. They also do a whole BBQ Chicken which is just perfect! The service is great, they literally fall over themselves to look after you, and they have offers everyday of the week.
This is possible one of the worse places I have been in China. The service was absolutely shocking. A group of friends and I went one Evening around 8.30, there was 5 of us. When we arrived we had good expectations, but these were soon to be dashed.
General, the actual decor and atmosphere is nice, but this is where it stopped. On arrival we order drinks, unfortunately we were miss lead that there was by one get one of daught beer on a Saturday by Hello Chengdu which later on I have found their information that they publish every week is severally out of date. Safari were good enough to honor the
offer and supplemented it with a local beer, which we were initially pleased about. However, this was shorted lived, as after two bottles of beer, they mysterious ran out of beer, by 9pm on a Saturday night? Really? We also order wine, Which never came, even after repeatedly ordering and reminding the staff. So we went without wine.
We continued to order food. This became a bit of a nightmare. Living in China for 2 years now, I'm fully aware that even in western restaurants, the food doesn't come out at the same time, but here,it actually took the mick, to put it politely. Each plate of food, came out within enough time for each person to finish their own food while awkwardly being watch by the rest of the table. This fun game was repeated by each of us with the exception of the humus and french fries which did not appear at all. After reminding the wait staff that we had order this items we were eventually told that the Kitchen was now close, despite the fact that we had ordered the food about an hour earlier.
To top it all off nicely, we had the dispute over the bill for food that had not appeared at all, and random items that we had never ordered.
All in all, I will never be visiting Safari again.
Want Middle eastern food? Visit The Sultan, don't waste your time at Safari!
Grappa's is one of my favourite italian's in Chengdu. They have daily offers, steak nights and set menu meal deals. Every time I go there I am treated well, excellent customer service. The food is well priced and definitely worth the quality food received.